Second-in-Commands, also known as COOs, are integral to business success. For example, they can jump in and support the CEO when the CEO isn’t getting enough done, is spending too much time managing people rather than growing people, or has no time for themselves.
However, COOs often struggle to fulfill their roles effectively. This is due to a variety of challenges. For starters, many Second-in-Commands fill the role without the official COO title. They also often lack a standard job description. Without clear directions, Second-in-Commands are left adrift.
Other challenges include things like employee turnover, chaotic work environments, compliance functions, and isolation. Second-in-Commands need to learn new skills to cope with new challenges. Luckily, there are options.
Coaching is one method that can equip Second-in-Commands with important tools, such as clarity and accountability. Coaching can have a significant impact; in fact, it can raise individual performance by 70%.
Tools such as the Catipult Business Operating System can also help Second-in-Commands. This tool increases valuation with Key Performance Indicators, reduces meeting times and shortens reports, and can achieve business goals within 12 quarters.
Second-in-Commands have an important role to play, but often lack the tools and skills to do so to their full potential. Supporting Second-in-Commands through coaching and resources can make a big difference in their ability to fulfill their role, therefore benefitting the entire company. Learn more about COO coaching in the infographic below:
Source: Diane Integrates
